| Stakeholder |
Commitments |
Monitoring and verification tools |
| Shareholders, Financial Analysts and Financiers |
-
Balanced management of financial objectives and objectives regarding service security and quality
-
Creation of value for shareholders in the short and long term
-
Corporate governance aligned with best practices
-
Adoption of systems to forestall and control risk
-
Attention to shareholders and informing them in a timely and equal fashion
-
Commitment to avoiding insider trading
|
Road shows, dedicated meetings, website and dedicated e-mail
Sustainability Rating
|
| Employees |
- Safeguarding the physical integrity of employees and their personal dignity
- Non-discrimination and equal opportunity
- Investments in professional growth
- Recognition of individual skills and merits
|
Survey on People Satisfaction
Focus groups on specific subjects.
Consultations, discussions and negotiation with the Trade Unions
|
| Suppliers |
- Opportunities to compete on the basis of quality and price
- Transparency in agreements and contract obligations
- Transparent procurement
- Qualified suppliers also based on quality, environmental and social certifications
- Mafia crime and money laundering prevention with suppliers
|
Procurement portal, direct meetings
|
| Grid users, Customers and Business partners |
-
Efficient and quality service, aimed at constant improvement
-
Non discrimination among operators
-
Confidentiality of information on grid users
|
Grid Code consulting committee, ad hoc meetings
|
| Regulatory Authorities |
-
Transparency, completeness and reliability of information
-
Compliance with deadlines
-
Loyal and supportive approach to favor the regulatory activity
|
Periodical meetings
|
| Authorities and Associations |
-
Representing own interests and positions in a transparent, strict and consistent way, avoiding collusive conduct
-
Ensuring outmost transparency in relations
|
Direct participation in technical committees
|
| Media, Opinion groups, Scientific Community |
-
Public and equal dissemination of information
-
Excluding exploitation and manipulation of information to the benefit of the Company
Searching for cooperation scenarios of mutual interest with stakeholder associations
|
Presenting and disseminating the Sustainability Report, organizing seminars, workshops and ad hoc surveys
|
| Community and Territory |
- Ensuring service safety, continuity and quality over time
- Assessing the long term effects of own choices
- Reducing the environmental impact of own activities
- Preventive Exchange with territorial authorities for implementing investments while respecting the environment, the landscape and local interests
- Support to social, humanitarian and cultural initiatives
- Reporting on the implementation of the environmental and social policy
|
Coordination process in planning the electricity grid. Sample surveys among the population
|