MyTerna Portal – CRM
Single access interface for all counterparties holding a commercial relationship with Terna.
Explanations for managing:
- Connection Requests to the NTG
- Dispatching contracts
- Master Data of Counterparties
- Access to Legacy Systems
Telephone: 800 999 333 from 8:30am to 5:30pm from Monday to Friday
Call Center operators will promptly answer all questions received by phone or email.
Safety and Abuse Desk
Toll Free Number: 800 999 666
For safety requirements linked to the infrastructures present on the territory, to reporting emergencies regarding dangers or accidents causing damages to electricity lines or sub-stations, for submitting, initiating and managing the procedures for facing emergencies or crises:
To report illegalities coming from Terna’s computer systems such as for example, spam, unintentional forwarding of a virus or other malware, unauthorized distribution of materials protected by Copyright, annoying messages, phishing, etc.:
For needs linked to personal data protection and to exercising rights on the part of directly involved people:
Working at Terna
email: email@example.com (Requests for information only. CVs must be submitted in the section Work with Us)