Press Office

email: ufficio.stampa@terna.it  

MyTerna Portal – CRM
Single access interface for all counterparties holding a commercial relationship with Terna.
Explanations for managing:
- Connection Requests to the NTG
- Dispatching contracts
- Master Data of Counterparties
- Access to Legacy Systems
Telephone: 800 999 333 from 8:30am to 5:30pm from Monday to Friday
Email: CRM@terna.it
Call Center operators will promptly answer all questions received by phone or email.

Safety and Abuse Desk

Toll Free Number: 800 999 666

For safety requirements linked to the infrastructures present on the territory, to reporting emergencies regarding dangers or accidents causing damages to electricity lines or sub-stations, for submitting, initiating and managing the procedures for facing emergencies or crises:
email: terna.soc@terna.it

To report illegalities coming from Terna’s computer systems such as for example, spam, unintentional forwarding of a virus or other malware, unauthorized distribution of materials protected by Copyright, annoying messages, phishing, etc.:
email: abuse@terna.it

For needs linked to personal data protection and to exercising rights on the part of directly involved people:
email: privacy@terna.it

Working at Terna
email: hr@terna.it (Requests for information only. CVs must be submitted in the section Work with Us)