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Help Center

Welcome to the Help Center page where you can find all the information you need to make the most of the services offered on the Terna portal.

Browser Compatibility

For better viewing results, we recommend Internet Explorer, Mozilla Firefox or Google Chrome with a screen resolution of 1024x768 pixels or higher.

For top performance we recommend a screen resolution of 1280x1024 pixels and to update the browser to a newer version, downloadable from the relative website.

Plug-ins

In order to enjoy all of its contents, the Portal requires the following plug-ins to be installed on your browser:

Adobe Flash - for quotation graphs and games;

Adobe Acrobat Reader - for most of the downloadable documents.

Accessibility

This website, complies as far as possible with W3C recommendations regarding accessibility, and is compatible with the most popular devices and software designed for people with disabilities.

Keyboard navigation

You can navigate through the main pages of the Terna website via keyboard.

Here are the keyboard shortcuts for navigation in Internet Explorer:

ALT + h poi ENTER (Homepage)
ALT + a poi ENTER (The Company)
ALT + e poi ENTER (Electric System)
ALT + r poi ENTER (Investor Relations)
ALT + s poi ENTER (Media)
ALT + l poi ENTER (Working at Terna)

Here are the keyboard shortcuts for navigation in Firefox:

SHIFT + ALT + h (Homepage)
SHIFT + ALT + a (The Company)
SHIFT + ALT + e (Electric System)
SHIFT + ALT + r (Investor Relations)
SHIFT + ALT + s (Media)
SHIFT + ALT + l (Working at Terna)

Here are the keyboard shortcuts for navigation in Chrome:

ALT + h (Homepage)
ALT + a (The Company)
ALT + e (Electric System)
ALT + r (Investor Relations)
ALT + s (Media)
ALT + l (Working at Terna)

Keyboard shortcuts to zoom the page in or out in Internet Explorer, Firefox e Chrome

To zoom in, hold the CTRL key and move the mouse wheel forwards or press the + button of the keyboard;

To zoom out, hold the key and move the mouse wheel backwards or press the - button of the keyboard;

To return the page to its original size hold the CTRL key and press 0.