At Terna, we recognise the primacy of people over technology. AI must enhance human work by supporting analysis, decision-making and operational activities, always under human oversight.

Protecting people, data, assets and the electricity system as a whole is a priority. This is why we adopt a prudent, proportionate approach based on careful, preventive risk assessment, including cyber risks.

We promote the use of AI in which results are identifiable, interpretable and verifiable, thereby strengthening trust and enabling effective controls.

We want AI to be developed and used in a way that avoids discrimination, exclusion or distortive effects, while respecting fundamental rights, human dignity and the principles of inclusion.

Making the most of data must go hand in hand with protecting it. AI is adopted in compliance with internal and external rules on privacy, information security and the safeguarding of the company’s information assets.

AI requires new skills, critical thinking and the ability to use it responsibly. This is why we promote continuous learning and change-management programmes, with the aim of making people active participants in the transformation.

We develop AI with a practical focus: improving processes, decisions and forecasting capabilities, while contributing to grid resilience, operational efficiency and a more sustainable and inclusive energy transition.